Account Manager

We are looking for a talented Account Manager to join our team. You will manage our client portfolio to help our clients improve their brands and web presence. As a Account Manager at Frey Design, you should have solid experience in Marketing with a Customer Service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

 

What We're Looking For

  • 3-6 years of proven agency experience as an account manager
  • Experience with customer service and account management
  • Excellent communication skills at both internal and client levels
  • Strong analytical skills
  • Experience implementing both small business and enterprise websites
  • In-depth understanding of online marketing tools and social media platforms

Duties

  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact
  • Set strategies for our clients, considering their specific requirements
  • Track, manage and report project budgets
  • Suggest, design and implement digital projects to increase customer ROI
  • Address client needs effectively and in a timely manner
  • Stay up-to-date with digital technology trends

 





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